Frequently Asked Questions

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Hold the flame to the tip of the stick until it glows orange. Allow the flame to burn for 3-5 seconds and gently burn the flame out. You should be left with a glowing red ember. Secure it in an incense holder on a heat-proof surface.

Our incenses are natural and made from a combination of fragrant natural materials (woods, resins, herbs, spices, and essential oils) and a binder formed onto a bamboo stick. 

Our incenses are natural and low smoke which makes it safe for your use at home in the presence of children and pets. However, we recommend that you exercise caution at all times and to only burn it in well ventilated areas. If your child develops a cough, sneezing, or watery eyes, or if your pet starts coughing, sneezing, or seems lethargic, stop burning incense immediately.

The general recommendation from health experts is that pregnant women should avoid burning incense or limit their exposure to incense smoke as much as possible. Please speak to your health practitioner in case of doubt.

Our Petite Line stick incense burns for approximately 30 minutes. Our Signature Line burn for about 45 minutes. In terms of shelf life, if properly stored they can last for years without losing its potency. We recommend storing in a cool, dry place away from direct sunlight, ideally in an airtight container or bag to preserve the fragrance.